Shipping policy

Shipping Policy

Shipping charges

We do not offer free shipping. Available shipping services, charges, and estimated transit times are displayed at checkout based on the destination and package details.

Domestic shipping

For eligible U.S. destinations, Economy and Standard shipping options may be available. Current estimated carrier transit times are shown at checkout. Transit estimates begin after the carrier receives the package and do not include order-processing time.

International shipping

International availability and carrier-calculated charges are shown at checkout. The customer is responsible for any duties, taxes, customs charges, or import fees not collected during checkout. Customs processing may delay delivery.

Order processing and tracking

Orders are prepared for shipment as soon as practical. When tracking is available, it will be sent to the email address used for the order. Carrier estimates are not guarantees and may be affected by weather, service interruptions, customs, peak periods, or other events outside our control.

Shipping addresses

Customers are responsible for providing a complete and accurate shipping address. Email sparkleshinejewelers@gmail.com immediately if an address needs to be corrected. We cannot guarantee changes after an order has entered fulfillment.

Delayed, missing, or damaged packages

If tracking shows an unusual delay, delivery problem, or damage, email sparkleshinejewelers@gmail.com with the order number. We will help review the shipment and available carrier remedies. We are not responsible for carrier delays or packages delivered to an address supplied incorrectly by the customer.

Returns

Return shipping and refunds are governed by our Return and Refund Policy.

Contact

For shipping questions, email sparkleshinejewelers@gmail.com.